MANUFACTURER PRODUCT EXCHANGE/REPAIR WARRANTY

Power Supply

ENERMAX

5-Year Warranty 3-Year Warranty
Platimax
MAXREVO
SGALAXY EVO
REVOLUTION85+
MODU87+
PRO87+

Infiniti
MODU82+ II
MODU82+
PRO82+ II
PRO82+
Liberty ECO II
Liberty ECO
Liberty
EES Series II
EES Series
NAXN
Tomahawk

All refurbished products have 90-day warranty

CASE, PERIPHERAL, & ACCESSORY
All ENERMAX case, peripheral and accessory (fan, CPU cooler, keyboard, external enclosure, and notebook cooler) have 1-year warranty

WHAT IS COVERED

Product warranty includes one (1), three (3), or five (5) years limited coverage for all defects in material and workmanship on ENERMAX products

WHAT IS NOT COVERED

1. Any product on which the serial number has been defaced, modified, or removed.

2. Damage, deterioration, or malfunction resulting from, but not limited to:

a. Repair or attempted repair by someone other than ENERMAX certified technician.
b. Accident (such as dropping or spilled liquids), misuse, abuse, neglect, fire, water, lighting, or other acts of nature, unauthorized product modification, or usage not in accordance with ENERMAX product instructions.

3. Use of parts and components not supplied by Enermax.

4. Normal wear and tear.

5. Shipping and handling damages and charges.

HOW TO OBTAIN WARRANTY SERVICE

1. DOA (Dead on Arrival) unit must be processed for RMA within 7 days.

2. Original dated invoice from ENERMAX authorized direct reseller is required as proof of warranty coverage. Invoice that is not from ENERMAX direct reseller will not be accepted. Warranty will only be validated per product serial number.

3. All qualified repairs must have RMA number that can be obtain via support ticket or call (626) 913-8899 for RMA Department. Return without RMA number will be refused at sender's expense.

4. ECOMASTER Technology Corporation may repair or replace the defective part(s) or unit with new part(s) or unit or at ECOMASTER sole option with refurbished part(s) or unit that is not new but has been functionally tested.

5. Do not send manual, cable, or other accessory for service. Repair Center will not be responsible for returning these items.

6. Shipment must be in original packaging and/or properly packed, and ship freight pre-paid.

7. ECOMASTER is not responsible for shipping damage or loss. All claims must be presented to the freight carrier.

8. RMA number is valid for 20 days from issue date and receive by ECOMASTER within the period.

OUT OF WARRANTY

Support Center does not repair out of warranty product.

CROSS SHIP

1. Cross shipment must be authorized by ECOMASTER RMA Department.

2. Customer must agrees to pay a non-refundable $20 shipping & handling fee for the advanced shipment.

3. Customer must agrees to prepay for the retail price of the cross ship part. Customer will receive credit back only when RMA part is received by ECOMASTER within 20-day period from RMA issue date.

4. Customer needs to provide a valid credit card number for the $20 shipping & handling fee plus retail price of the cross ship part.

5. If defective part is not received by ECOMASTER within 20-day period from RMA issue date, ECOMASTER reserves the right to refuse delivery and decline crediting for the RMA part.

6. Cross shipment includes Ground shipping, all air shipments will be extra.

LIMITATION OF LIABILITY

ECOMASTER TECHNOLOGY CORPORATION SOLE LIABILITY FOR ANY DEFECTIVE HARDWARE PRODUCT IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE PRODUCT AT OUR SOLE OPTION. UNDER NO CIRCUMSTANCES WILL ECOMASTER TECHNOLOGY CORPORATION BE LIABLE IN ANY WAY TO THE END-USER FOR ANY DAMAGES IN CONNECTION WITH THE HARDWARE PRODUCT OR IT'S SALE, PURCHASE OR USE. INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF USE OF THE HARDWARE PRODUCT OR ANY ASSCIATED PERIPHERALS, OR INCIDENTAL OR CONSEQUENTIAL DAMAGE WHETHER OR NOT FORESEEABLE AND WHETHER OR NOT BASED ON BREACH OF WARRANTY, CONTRACT OR NEGLIGENCE, EVEN IF ECOMASTER TECHNOLOGY CORPORATION HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.